Terms & Conditions
We strongly recommend that due to the perishable nature of the foods provided that each box must be kept refrigerated until you are ready to serve.
If unrefrigerated... all food should be consumed within an hour of delivery, after which Spodeli will not be accountable for the freshness of the food.
After delivery we do not accept any liability for any loss, damage or injury that may occur either directly or indirectly related to the presentation and location of the platters if otherwise than in accordance with our recommendations.
DELIVERY / TRAVEL
Delivery fees apply for suburbs further than 12km radius of Wallsend NSW 2287. Costs are as follows:
Someone must be present to accept the delivery of your platter boxes. If you request in writing for them to be left without your acceptance, Spodeli accepts no liability for the loss or deterioration of any goods once they have been delivered in accordance with the Customer delivery instructions and our terms and conditions.
We do not offer pick up.
ALLERGIES & INTOLERANCES
It is your responsibility to inform us of any allergies or intolerances. We are able to cater to a variety of intolerance’s, allergies and preferences and keep these items labelled and separated, however it must be understood that while Spodeli takes all due care to keep allergy prone ingredients out of certain meals and avoid cross contamination, please be aware they may still be present and that our platters are not prepared in an allergy-free environment.
Spodeli accepts no liability whatsoever to any allergic reaction by a Customer as a result of consuming a Spodeli product.
If you have guests who have allergies or intolerances, it is important to let them know that we cannot 100% guarantee an allergen free environment.
Each grazing box is unique and produce is based on availability and season. All boxes come beautifully packaged with a custom made gift card to suit the occasion.
If you have a particular vision for your order, please contact us with details, we would love to discuss it further with you.
Spodeli reserves the right to substitute products and items when our regular products are not available.
All substitutions are similar in value and quality.
Terms and conditions are subject to change without notice.